Your application is losing money.

Do you know why? 

Before

After

Our client Avinew initially met resistance when requesting sensitive data during onboarding. This caused many users to request immediate cancellation. By tweaking their app’s UI and messaging, we restored customer confidence and saved our client from serious losses.

These subtle tweaks reversed potential losses by an astonishing 80%

What does it cost?

Option 1: For tweaks that are directly tied to revenue (e.g. an improvement in purchase conversions, a decrease in customer support calls, etc.) we do a 50/50 split in additional revenue made. We are so confident in our ability to improve your application that we will not charge you a single penny to do the work up front.

Option 2: For tweaks not easily tracked to revenue (e.g. improvement in efficiency, improving customer satisfaction, etc.) we charge $150-250/hr. A typical tweak takes anywhere from 10-15 hours.

If you’d like to get a sample of our services without any commitment, we offer a 1-hour in-depth review of your mobile or web application, AKA a UX Audit for $100.

What types of businesses do you typically help?

We work with startups that don’t have the capacity, employees, or budget to hire a full-time R&D team. We also work with enterprises with dated software and/or customer-interfaces that may have the budget to hire R&D staff but don’t update their web or mobile applications regularly enough to justify the cost.

So who are you guys anyways?

Our founder started Small Tweaks in 2018 after finally getting fed up with the waste of time and money spent on typical application design and development. After 20+ years of experience designing software solutions, one trend kept occurring over and over... the smaller tweaks ALWAYS had the biggest ROI. So why not find the right areas to tweak right off the bat and build from there?

It was also realized that application improvements executed with a large team over a long period of time were wholly unnecessary. Tackling the changes in smaller chunks, which are validated through user testing, allows a piece-by-piece deployment model. This approach enables our clients to utilize our services ad-hoc when needed. Why rent a car when you can Uber?

Since our founding, we've had the pleasure of working with companies in the fields of AI, Medical, Insurtech, Social, Legal, and Healthcare.

Your Title Here

We differ from traditional UX consulting agencies as our services don't require a long term commitment. Think of us as a tool that can be utilized for one-time redesign projects, complete product overhauls, or continuous on demand UX services. We stick around!

How long does a project take to complete?

Some clients seek out our services for a one time project, while others seek out our services for long term in-house solutions. There are also cases in which clients use our services as a tool for occasional design overhauls. That said, the duration for each project is dependent on your unique needs and desires.

Do you offer a satisfaction guarantee & warranty?

Yes! If we agree to take on a particular tweak, we continue the iterative process of rapid prototyping and usability testing until the data shows us that our tweaks will improve your application’s performance by 11% or more. If we can’t, you don’t pay. This is our insurance for success and satisfaction guarantee.

How do we get started?

Simply submit your request for your UX audit and we’ll contact you to get started. Before each audit, we touch base with a 15-minute interview to ensure we know what we’ll be reviewing. Please note that we charge an initial fee of $100 to weed out any non-serious parties. From there, we’ll do a 1-hour in-depth “sampler review” of your mobile or web application and you’ll receive a video report detailing all of our findings and areas for improvement. Consider this as a sort of precursor to kick-off your project.

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